We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse which located in California are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 04-12 Business days |
Europe | 04-12 Business days |
Australia, New Zealand, Canada | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
This matcha green carpet is very fresh and beautiful. The irregular shape of the carpet made me very interested in buying it, so I bought it. I am very satisfied with the result. The pattern and color really match my aesthetic. The carpet is very thick and soft when you step on it. It has particles on the back and has an anti-slip effect. It can be said to be high quality and low price, and great value for money. Family members, hurry up and buy it!
The carpet looks great, ins style, the texture of the carpet is very good, very comfortable to step on, very versatile style
Good quality carpet and appearance
Better quality than i thought and it's very soft! However only the top layer/end of the fabric is dyed so when you part it, you can see that the bottom is white. But totally fine for the price
I bought it after seeing the reviews in the comments section. I was very satisfied when I got it. The color is pink and tender, and it matches my sofa very well. I bought a custom size. It seems that the size fits my sofa very well, and the color also matches well. , it’s very comfortable to step on with bare feet, very soft, irregular design style, high-end and grand, my God, I really like it.
Super soft and comfortable floor mat, excellent quality and the same color as in the picture with no color difference!